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Download customer data

GDPR compliance feature

The download customer data job is part of Voyado's solutions for enabling GDPR compliance concerning data managed by Voyado Elevate 3.

The download customer data job can only be performed on an export job with the job status done. It is recommended to perform an export and download before any customer data is removed. Export and removal can run concurrently but it is recommended to start the export first.

A jid argument is supplied to return the export job as a binary data stream in zip format. The contents of the zip-file is one or more text files of the JSON Lines format, i.e. not regular array-wrapped json-files, or if no data could be found for the specified customer key, a file named empty.txt.


The format of the zip-file content may change without notice.

Exported data will be available for download for approximately a week from the time the customer data job status returns done. The export job will be removed once the download is completed.

When executing queries with the GDPR API, an Api-Key header is required for authentication.



URL format



Name Type Description Example
jid string Unique id generated for an export or removal job. ca24b4e...247837a

Request body

Not applicable

Request content-type

Not applicable

Response content-type



A binary stream of a zip-file.




curl -i \
-X GET \
-H "Api-Key: {PRIVATE-KEY}" \


A binary stream of a zip-archive containing data for the supplied customer. The zip-archive may contain several files and the following is an extract from a file called recent_atc.jsonl.


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