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Voyado Engage integration

Voyado Engage contains a standardized integration with Voyado Elevate. The main requirements that must be satisfied in order to accomplish a successful integration:

  • Identifying a customer in both Elevate and Engage.
  • Recommended: Match the Elevate variant key with Engage SKU key.

Customer identification

To identify customers between the two platforms, the customerKey that is used in Elevate, must be added to calls to Engage as the discoveryKey. For more information about the discoveryKey, retailers can contact their appointed Voyado Engage product specialist or see Integrating with Elevate.

Key matching

When Voyado Elevate is used together with Voyado Engage, the key of the Elevate Variant is recommended to be the same as the article SKU in Voyado Engage, sku.

Integration features

Integrating with Engage enables the following features within Elevate:

  • Targeting Boosts and Bury to audiences defined in Engage.

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