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Order history

Data priming, or priming, is the addition of a retailers order history, the historical sales statistics, into Voyado Elevate. The use of historical sales statistics enables Elevate to more quickly improve results and content for visitors.

In order for Elevate to process the order history, it must provided as an XML file with UTF-8 encoding, compliant with the file syntax for data priming.

Priming is not a mandatory integration activity, but highly recommended. If priming is to be done for a site, it must be performed at the end of an Integration before go-live. Priming is only to be performed once, and 3 months' worth of orders are recommended to be included, regardless of the number of orders received during that period.

Market identifiers and key conventions

Market identifiers and product key conventions must be consistent across the data feed, the order notifications, and the order history. The format of the customer keys in the order history must match the format of the keys used with HTTP requests. Ensure this is consistent.

Data priming syntax

File example

The following example will add two orders with a total of three products as priming data.

<?xml version="1.0" encoding="UTF-8"?>
<orders>
    <order>
        <time>2017-10-14T12:00:00+01:00</time>
        <customer_key>d9528030-509c-4e0f-b585-7168f1e9feca</customer_key>
        <market>UK</market>
        <lines>
            <line>
                <product_key>P_555452-0446_UK</product_key>
                <variant_key>V_555452-0446_1_UK</variant_key>
                <quantity>3</quantity>
                <unit_cost>2.2</unit_cost>
                <unit_selling_price>5.5</unit_selling_price>
            </line>
        </lines>
    </order>
    <order>
        <time>2017-10-14T12:00:05+01:00</time>
        <customer_key>e030d954-b585-280f-509c-68f171fee9ca</customer_key>
        <market>UK</market>
        <lines>
            <line>
                <product_key>P_335975-0444_UK</product_key>
                <variant_key>V_335975-0444_3_UK</variant_key>
                <quantity>1</quantity>
                <unit_cost>3.5</unit_cost>
                <unit_selling_price>4.2</unit_selling_price>
            </line>
            <line>
                <product_key>P_133449-0338_UK</product_key>
                <quantity>2</quantity>
                <unit_cost>5.1</unit_cost>
                <unit_selling_price>8.5</unit_selling_price>
            </line>
        </lines>
    </order>
</orders>

File specification

A data file contains a root element, orders, with one or more order elements. An order includes one or more products that have been purchased and its related purchase data. The order elements must be in ascending chronological order, i.e. oldest first/newest last.

The following elements are allowed in a priming data XML-file.

Name Type Description Example
orders Root element The root element of the priming data file. It can only hold order elements as child elements.
Required element.
N/A
order Container element The element containing all information about a purchase. Parent element is orders.
Required element.
N/A
time time_point The time of the order. The time should be written in ISO 8601 format, including offset.
Required element.
2017-10-14T12:00:00+01:00
customer_key string The visitor id. A SHA256 hash if the visitor was signed in, otherwise a UUID / GUID. 5G7HJ...R77T1
market string The Elevate market where the purchase was performed. Must match the market used in the data model.
Required element.
Sweden
lines Container element The element containing the line elements. Parent element is order.
Required element.
N/A
line Container element The element containing all elements related to the purchase of a specific product in an order.
Required element.
N/A
product_key string The unique key of the purchased product. Must be the same as keys used for products in the data feed.
Required element.
shirt_79709
variant_key string The unique variant key of the variant. Must be the same as keys used for variants in the data feed.
Required element.
shirt_79709_M
quantity int The quantity of the purchased product. The following bounds apply: quantity ≥ 1. Defaults to 1 if omitted. 2
unit_cost double The cost of the purchased product. The following bounds apply: unit_cost ≥ 0. 15.2
unit_selling_price double The selling price of the purchased product. The following bounds apply: unit_cost ≥ 0. Defaults to 1 if omitted. 20.0

Validate data

The Primer tool used to verify priming data is available for download for Voyado Elevate customers.

The priming data file is validated with the Primer tool and the following command.

java -jar primer.jar validate file-name.xml

Finalise data priming

When the priming data file is complete and validated a retailer must contact their appointed Voyado service personnel to finalise the data priming process.

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Copyright

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All information found in these documents has been compiled with utmost attention to detail. However, this does not guarantee complete accuracy. Neither Voyado Lund AB nor the authors shall be held liable for possible errors or the consequences thereof.

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